PROPER WUSH

Cancellation Policy

Service Area We serve addresses within about an hour's drive of Midtown Miami — covering Miami Beach and the barrier islands, Brickell, Downtown, Wynwood, the Design District, Coconut Grove, Coral Gables, South Miami, North Miami, Hialeah, Doral, and up to Fort Lauderdale (a long drive for us, but no travel fee). Not sure you're in range? Text us at (786) 305-8769. Booking & Payment Pay in full when you book, or pay after your Wush is complete — your choice. No deposit. Apple Pay and cards accepted. We Come to You We arrive within a 30-minute window of your scheduled time — traffic and prior jobs shift the exact minute. Have your vehicle accessible and unlocked, or keys ready, when we arrive. Access & Space Provide a safe, legal, reachable spot for the vehicle and our truck — driveway, street, or cleared garage. For buildings or gated communities, clear any HOA, permit, or front-desk access ahead of time. We can't perform a Wush in a space that isn't safe or legal to work in. What We Bring Everything. Water, power, product — the truck is fully self-contained. You don't need to provide a hose, an outlet, or anything else. Cancellations & Rescheduling Cancel or reschedule free up to 6 hours before your slot. Need to change something inside 6 hours? Text us at (786) 305-8769 and we'll sort it out. No Access If we arrive and the vehicle isn't accessible, there's no safe or legal spot to work, or no one's reachable, we may not be able to complete your Wush. Please let us know ahead of time so we can give the slot to someone else. Weather We start every Wush with the interior. If weather interrupts service, we pause and complete the exterior free within 24 hours, subject to availability — or finish in your garage if one's available. Prefer not to return? We'll only charge for the work completed.